QC Supervisor

Adecco is currently assisting a local client in their search for a Quality Control Supervisor in Lakewood, New Jersey.  This is a Direct Hire opportunity with a salary range of $35,000 to $41,000 based on experience.  This is the perfect opportunity for an experienced Lead to take the next step into a supervisory role!

Responsibilities Include:

  • QC Tech Supervision
    • Supervise the selection, workflow, training and development of staff
    • Coordinate needs for the department based on daily shipment demand.
    • Train QC Technicians
  • Customer Complaints
    • Receive and process all Customer Complaints, including product nonconformances and order errors; Maintain complaints database
    • Interaction with customers and distributors (acknowledgment of receipt of complaint; complaint response; status updates, as requested).
    • Work with department personnel (customer service, sales, production, quality control, engineering) in the investigation of reported nonconformances and determination of appropriate corrective/preventative actions.
    • Conduct Net Promoter Score surveys
    • Provides trending / data analysis
    • Maintain and publish metrics for monthly Key Performance Indicators (KPI) Review meetings and bi-annual Management Review meetings.
  • Employee Training
    • Maintain training database, including the tracking of completed training, upkeep of training control plans in coordination with each respective department, and upkeep of QMS document control index in coordination with document control process.
    • Provide training updates to company personnel with regard to new and revised procedures / processes, as required.
Please click Apply Now or call 732-530-3500 for more info.

Adecco is an Equal Opportunity Employer









 

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Reference number US_EN_99_028124_431771