Quality Assurance Analyst

  • Location
    Plano , Texas
  • Category
    Office, Clerical & Administrative - Administrative Assistant
  • Job type

Adecco is currently assisting a local client in their search to fill an exciting Quality Assurance Analyst role in Plano, TX! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
Job Title: Quality Assurance Analyst
Shift: Monday to Friday, 8AM to 5PM, 8:00AM to 5:00PM
Location: 7105 CORPORATE DR, Plano, TX

Pay Rate: $16.50/hr.


The QA Analyst will listen to Mortgage Loan Officers calls to mitigate compliance risks to the company.
The analyst will fill out a Quality Assurance form while listening to the call in order to identify potential risks per the current QA guidelines.
There are daily/monthly quotas that are expected from the analysts. Exceptional listening skills/focus and writing skills are necessary for this position.
The listening requirements change often due to the volotility of the mortgage industry so being able to adapt to change is also a necessary skill for this position.
We do listen to spanish speaking MLO's so bilingual candidates are encouraged to apply

Required skills:

Looking for someone who has some knowledge of mortgage terminology.
Bilingual is a plus but not required
Proficient with Outlook and other MS Office programs (Excel, Word,
PowerPoint, Visio)
Highly organized with strong attention to detail
Ability to work effectively under pressure and time constraints
Excellent communicational skills, both written and verbal
Responsibilities include filling out QA forms and making sure the MLOs are remaining in compliance and ensuring all disclosures are noted.
Notes and forms from the QA will be used in coaching
Must be a very professional communicator especially written.

Click on the "Apply Now" to be considered for this position and any other opportunities with Adecco.

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed below. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Matthew Greene at Matthew.Greene@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_399014