Quality Control Associate 1

Adecco is assisting a client in the Ponte Vedra area with the recruitment of Quality Control Associates.
Review and maintenance of loans, which may include a combination of any of the following:
Review mortgage loan documents and input of findings into numerous software systems. Daily input and interpretation of mortgage servicing data. Loan maintenance in systems before/during/after activation to include, but not limited to, the following: telephone numbers, mailing and property addresses, some elementary loan data such as interest rates, origination dates, maturity dates. Data and loan research, document verification and exception report resolution as directed. Processing and maintenance surrounding special loan products as needed. HELOC manual billings. Review of data input into letters prior to mailing. Responsible for compiling information into, and extracting information from, spreadsheets and Access database forms in order to complete research and project assignments. Project work as assigned by Quality Control leadership. Other duties or tasks as assigned by management. 

Must be detail oriented, with strong organizational, auditing, and time management skills.
 Ability to think independently and problem solve.
 Ability to work under stringent daily and monthly deadlines.
Strong written and verbal communication skills.
Experience with Microsoft Office products; proficient data entry skill set. 

Education and Experience
High school diploma or general education degree (GED)
 
Language Ability
Ability to read/interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees of organization.
 
Mathematical Ability
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar 
 

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Reference number US_EN_99_025186_593924