Quality Control Technician - Technical Support

  • Location
    San Diego , California
  • Category
    Medical & Science - Laboratory
  • Job type

A Quality Control Technician - Technical Support job in San Diego, CA is available through Adecco Medical and Science. You must be knowledgably of next generation sequencing and have experience with DNA/RNA extraction to be successful in this role. You will be working directly with customers on their inquiries while troubleshooting and completing complaint documentation. You will ensure that products are tested to meet the applicable government regulations and industry standards.

Quality Control Technician - Technical Support job responsibilities include:

Updates internal and external customers regarding the status of pertinent investigations.

Reviews inquiry and complaint records.
Ensures all customer complaints and inquiries are accurately documented, thoroughly investigated and resolved in a timely manner

Helps trend inquiries and complaints.

Creates, implements, maintains and improves the Standard Operating Procedures (SOP) for the department.

Assists with training new staff.

Cooperates and respectfully communicates with external and internal customers.


BS Degree in a scientific discipline

Two to four years of experience in a GMP-regulated industry or equivalent combination of education and experience

Working knowledge of polymerase chain reactions, gel electrophoresis, capillary electrophoresis, DNA/RNA isolation and purification, cDNA synthesis, and Next Generation Sequencing.

Excellent verbal and written communication skills.

Working knowledge of medical device quality and regulatory requirements including QSR and ISO quality system standards and the IVD Directive.

Ability to follow Standard Operating Procedures (SOPs).

Proficient in Microsoft Office Suite (Outlook, Word, Excel and Power Point).

Working knowledge Adobe Acrobat, Illustrator and Photoshop.

If you are interested in this Quality Control Technician - Technical Support job in San Diego. then please click APPLY NOW. For other opportunities available at Adecco Medical and Science go to www.adeccousa.com.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_108175_315028