• Location
    Warren, Michigan
  • Job type
  • Salary
  • Category
    Education, Human Resources, Training - HR Recruiter

Leading manufacturing company in the Warren area is currently seeking experienced Customer Service Representative to serve as a support point-of-contact for their Aerospace customer needs. This is a temporary contract. If you meet the qualifications listed below – Apply Now!
• Manages handling of all Aerospace customer orders.
• Enters customer forecast and firm orders into company MRP platform.
• Supports use of customer-specific web-based portals for exchange of customer order information.
• Provides order status to customer e-mail requests (external and internal).
• Investigates and reports on production capabilities for new orders and expediting of existing orders.
• Supports production on specific order requirements (i.e., quality approvals, special labeling, line releases)..
• Provides production VOC prioritization of customer orders.
• Generates customer quotes by coordinating input from management for quote generation.
• Coordinates responses to customer certification requests
Education and Experience:
• A high school diploma is required. An Associate’s Degree is preferred
• Must have a minimum of two years of experience in Customer Service
• Work Experience in Manufacturing is preferred

• A working knowledge of an MRP is required-experience with SAP is preferred
• Must be proficient in the use of personal computers, including word and excel
• Excellent organizational skills and attention to detail is a must to succeed
• Must possess excellent communication skills, both written and oral
• Ability to multi-task and adapt to rapidly changing task prioritization is essential
• Must demonstrate proper phone etiquette skills and be patient, personable, tactful, and professional in dealing with customers and sales representatives at all times

Pay range for this position is $14 - $16 per hour

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits available to you as a contractor after one week of employment include:

• Medical Coverage - Access to an affordable and comprehensive group medical coverage plan
• 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program
• Pay Options/Direct Deposit - Make it as easy as possible for you to get paid
• Service Bonus - Rewarding employees who make an extended work commitment
• Paid Holidays - Selected paid holiday, based on accrued hour requirements
• State-of-the-Art Career Center - Training and resources available for all employees
• Highly trained and professional staff - Our team cares about you and your career!
Click on “Apply Now” to be considered for this position.

  • Apply with Adecco

Reference number US_EN_1_027338_11868474