Registration and Authorization Specialist /PHHJP00009892/MA

  • Location
    Framingham, Massachusetts
  • Job type
    Contract/Temp to Hire
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an excititing role for a Registration and Authorization Associate in Framingham, MA!  Apply now if you meet the qualifications listed below!


Location: Framingham, MA

Duration: 3 month

Pay Rate Range:$24 - $27 / hour

Schedule: 8:30am -5:00pm

Starts: 9/15/2018


Job Title: Registration and Authorization Associate (Government Services Experience) 

Experience: 2-5 years of experience in position or specialization. Education: High-school/Associates or equivalent experience if applicable. Certification if applicable. Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.  First point of customer contact for general inquiries like pricing, products, scheduling etc.  Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. 

The Registration and Authorization Department Associate is an entry level position focused on learning and performing accurate collection and data entry of the required financial and demographic information for all patients. Such information shall be inclusive of, but not limited to, pre-certifications, authorizations, referrals, insurance and employer plan terms, patient types, payers, and regulatory guidelines related to compliance. 

Incumbent is accountable for assuring all records are located and processed on a daily basis. Incumbent acts as a liaison between sales, patients and/or family members, and other medical personnel as well as internal and external stakeholders. Incumbent must have excellent customer service skills in order to assure the needs of our community and customers are met. 

This position will be responsible for obtaining authorizations for treatment from various payers, following up on authorization requests, and expiring authorizations; running appropriate reports to identify upcoming expirations, submitting requests for additional authorization when indicated, maintaining patient files with accurate and current authorization information, coordination/communication with various locations regarding authorization status, assisting with insurance verifications and other billing office duties. 

You are a part of a culture of collaboration and team building is embraced. You will be recognized for your individual achievements as well as your contribution to the team dynamic. 

To succeed in this role, you should have the following skills and experience: 
• Education Requirements: Associates Degree in Medical Billing and Coding or Accounting, preferred. Two years of experience in lieu of education may also be considered. 
• Computer experience is essential. Must be technically savvy and comfortable using software, including, but not limited to: billing software, MS Office, and web based Insurance Portals. 
• High aptitude to learn new programs, system integrations, and business processes. 
• Excellent customer service skills. 
• Strong written and verbal communication skills. 
• Ability to manage relationships with various Insurance payers. 
• Ability to multi-task and work courteously and respectfully with fellow employees, clients and patients. 
• Strong work ethic with proven track record of accuracy, dependability and consistency 
• Must be able to think independently, have strong problem solving skills, and have a continuous improvement mentality


***Applicants must be currently authorized to work in the United States on a full-time basis. We’re unable sponsor applicants with the following work visas:  H1B, H2B, E3, TN1***


How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco. 


Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:


Recruiter: Julie Bruce




IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to


The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.


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Reference number US_EN_99_028082_11948128