Rep Customer Service 9428991 Santa Ana CA

Adecco is currently assisting a local client in their search to fill a Call Center Representative job in Santa Ana, CA paying $17/ HR. Apply now if you meet the qualifications listed below!

 

Responsibilities for this Call Center Representative job include, but are not limited to:

Employees perform a host of customer service duties such as receiving calls and requests from internal FA partners, few selected lenders and external notaries. Main job functionality is order fulfillment: to search for notaries to conduct loan transaction home loan closings.

Requires telephone communications inbound and outbound.

Requires computer knowledge for light data entry; not considered extensive data entry work.

All training is conducted side by side by a seasoned employee.

Interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems.

Verifies notary profile information.

Examines customer problems and implements appropriate corrective action to respond to customer requests.

Escalates queries/requests for action as appropriate to Supervisor for immediate action.

May interface with offshore call center to answer questions on process or specialized situations

May prepare customer billings, answer questions about billing, and coordinate resolution of billing issues with collections and/or other departments. Coordinates with other functions/departments as required.

 

Additional Details:

Type:                      Fulltime (40 hours / week) contract to Perm

Length:                  6+ months

Pay:                        $17/HR

Shift/Hours:          8A – 5P

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Call Center Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_604870