Representative I

Adecco is currently assisting a local client in their search to fill an exciting Contract, Representative I role in
Cumberland, Rhode Island


Duration: 4 month contract
Payrate: $17.00

Training schedule Monday – Friday training hours 9-5:30.
Work schedule after training will be 1PM - 9:30 PM during the week and noon – 8:30PM on the weekend day.
A weekend shift will be assigned weekly

Patient Support Call Center is open all holidays except Christmas.
Work schedule will include 1 weekend day. The department is open on all holidays except Christmas, so workers may be scheduled to work on a holiday.

As a Patient Support Specialist, you will work to resolve patient billing and insurance inquiries, as well as respond to patient inquires related to visits, treatments and services. You will be responsible for answering incoming calls related to clinic visits, patient billing statements, issues related to possible customer reimbursements, resolving patient payment concerns related to clinic claims, and other general inquiries. You will be responsible for providing concise medical and prescription information in accordance with HIPAA compliance requirements, including but not limited to recent visits, follow up inquiries, and medical records. Additionally, you will work with other areas within clinic to obtain the necessary information to resolve patient concerns, insurance billing issues, and all service related inquires while ensuring the utmost level of customer satisfaction in accordance to Company's values

Inbound call center experience in a high-volume or fast-paced customer service setting
Healthcare billing experience and experience explaining coverage to patients is a plus
Knowledge of medical terminology and experience with electronic medical records and data entry also a plus.

Required Qualifications
1+ years of customer service experience required
1+ years using Microsoft Word, Excel, and Outlook in a professional or academic setting
A minimum of a High School Diploma or GED is required




How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: laurie.czechowski@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_2_022862_410898