Representative II (HR)

Adecco is currently assisting a local client in their search to fill an exciting HR Representative role in Lincoln, RI!  Apply now if you meet the qualifications listed below!

POSITION: HR Representative II
LOCATION: Lincoln, RI

HOURS: Full Time; 10:00AM-6:30PM; Monday through Friday
DURATION: Approximately 1 – month; with potential to extend
PAY: $19.00/hr.

Responsibilities Job Description
As a Leave Administrator within Client’s Human Resources Shared Services department, you will be responsible for using the myLeave system as well as the HR systems and predefined business processes to administer the Family and Medical Leave Act (FMLA), State and Company policy leaves of absence in accordance with all applicable federal and state regulations and company policy guidelines. Our Leave Administrators work in a team-based, collaborative environment where each person is responsible for their daily tasks, but also help each other achieve shared goals.

  • Timely and accurate FMLA, State and Company leave administration in accordance with all applicable federal and state regulations and company leave policies
  • Monitor and complete daily myLeave Task List to ensure tasks are completed timely and within compliance based on federal and state regulations
  • Utilize the myLeave business processes to complete tasks and assignments and update the myLeave absence management system and PeopleSoft with the employee’s applicable leave of absence information
  • Process return from leave (RFL) change forms timely and accurately to ensure employee’s status is updated and payroll is processed
  • Ensure coordination of efforts between all related parties in leave of absence processing including vendors, HR processing and payroll
  • Receive and resolve internal and external customer problems and Tier 2 escalations from Customer Service Representatives; gather customer information, call employee with resolution and log problem history/detail in the Desktop Support Tools (Salesforce) within service level agreements
  • Review reduced schedule RFL change forms, contact supervisor and/or employee to determine what applicable next steps
  • Support the LOA Call Center during peak call times by responding to employee inquiries concerning leave of absence with a focus on timely accurate information, first call resolution and providing a Center of Excellence
  • Review new leave requests to determine appropriate payments of sick, vacation or myTime.
  • Prepare spreadsheets for service provider to issue payment of appropriate time off policies such as sick, vacation and myTime ? Review and determine average hours worked based on disability claims received by the service provider
  • Prepare and complete state disability forms for New Jersey and Hawaii based on state regulations
  • Review the RFL Exception report and make necessary updates in myLeave

Required Qualifications

  • 6 or more months of experience with Human Resources, Benefits Administration, or Leave Administration experience

 

Preferred Qualifications

  • Basic knowledge of FMLA and/or State leave provisions
  • Basic knowledge of PeopleSoft HR
  • A strong commitment to Customer Service as exemplified by behaviors and disposition
  • Excellent written, verbal and listening skills to reflect a friendly, positive disposition
  • Demonstrated ability to maintain work in the strictest of confidence
  • Ability to consistently and efficiently follow through on problems to provide satisfactory resolution
  • Ability to plan and prioritize workloads, both independently and in a team environment with minimal supervision
  • Strong knowledge of Microsoft Office

High School Diploma or GED required. Associates degree in Business, Accounting or equivalent work experience preferred.

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at Natasa.jankovic@adeccona.com.

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disable

  • Apply with Adecco

Reference number US_EN_99_022862_388834