Resource/Service Coordinator 1/PROFESSIONAL/ 8361552/ NC

  • Location
    Davidson, North Carolina
  • Job type
    Contract/Temp to Hire
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill Resource/Service Coordinator 1 in Davidson, NC! Apply now if you meet the qualifications listed below!

 Job summary:

Responsible for routine planning, coordinating, controlling and assisting with logistics activities. Also responsible for supplier interactions, communicating with suppliers for training and documentation purposes. Work with logistics team on operational tasks to assist department. Typically requires a one-year certificate from college or technical school; or six (6) months to three (3) years of related experience and/ or training; or equivalent combination of education and experience. Education/Experience: Typically requires a one-year certificate from college or technical school; or six (6) months to three (3) years of related experience and/ or training; or equivalent combination of education and experience. Working knowledge of office equipment and Microsoft Office products. Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred. Skills and Competencies: LANGUAGE SKILLS - Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS - Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS - Valid Driver’s License (occasional field visits). Major Job Duties and Responsibilities: Coordinates service resources. Assigns team members to project. Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability. Inputs project location to system. Generates Work Order Documents, dispatches technicians, and notifies customers. Responsible for customer interaction/satisfaction. Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians. Coordinates operations interaction with the Parts Department and Acquisition, as necessary. Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators. Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. Logs service start-up and service work requirements in job tracking system. Responsible for generating, interpreting, and printing various assigned reports. Flexibility to work overtime/weekends, as required.       

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 
 

If you have any questions surrounding the application process, please feel free to reach out to Yulia Le Good, Yulia.legood@adeccona.com, tel. 631-844-2804

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 



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