Retirement Services Specialist

Adecco is currently assisting a local client in their search to fill an exciting Financial Services Rep role in Jacksonville, FL! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
Job Title: Financial Services Rep

Location: Jacksonville, FL
Pay Rate: $15.00/hr
Bachelor's degree required

Description
• 40 hours; shifts between Sunday - Friday; 5:00 AM - 10:00 PM Jacksonville, FL

Representatives will be providing service support for all Bank brokerage and banking account products and service features through inbound calls from Advisory, MEAC and MESD clients regarding technical matters. The Representatives are required to have a broad knowledge of the financial industry and an understanding the brokerage product, services and technology. Representatives will also support clients utilizing the Working Capital Management Account (WCMA) and/or Business Investor Account (BIA) as well as clients with Merrill Lynch Card-related products. After the required training curriculum is successfully completed and a passing grade on both of the practical and written assessments is achieved, the Representative will begin servicing inbound client contacts. Representatives may be required to solve problems and investigate/resolve a wide variety of issues and requests include gathering additional information, setting expectations and working with other support organizations to fulfill the request. Representatives primary role will be to field client’s statement/tax reporting inquiries.

Requirements:

Bachelor's degree
1 years of Banking/ Operations/Finacial Services experience
Professional Demeanor: Ability to conduct oneself with patience, composure, and appropriate attitude
Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy the client’s requests
Problem Solving and Decision Making Skills: Use good research and problem solving skills; know where to go to resolve problems
Communication Skills: Communicate effectively, actively listen and follow-up with question
Must consistently demonstrate excellent verbal and written skills and exhibit a strong commitment to customer satisfaction and service ownership via observable call management behaviors

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_2_022862_407057