Retirement Services Specialist

Adecco is currently assisting a local client in their search to fill an exciting Retirement Services Specialist role in Jacksonville, FL! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
Job Title: Retirement Services Specialist

Location: Jacksonville, FL
Pay Rate: $15.00/hr
Bachelor's degree required

• Hours of operation are from 8am-8pm (Mon - Fri) and 10-4 (Saturdays) with a 37.50 hour work week in our Jacksonville, FL location

Retirement and Distribution Services is a call center based environment centrally focused around customer service. Associates will be required to take incoming calls which will allow them to build skill sets relating to direct and indirect client interaction while maintaining their weekly goals. Calls will range from retirement account knowledge on general IRS guidelines to processing distribution requests transferred from Financial Solutions Advisors (FSA’s) or Investment Center (IC) associates for our national clients. All incoming associates will undergo an extensive training course with both classroom and on the job training with a certified mentor. Candidates should be self-motivated, eager to learn and detail oriented within the workplace environment. Internal Career Progression opportunities afford hard working individuals the ability to create a well-rounded work experience.

Expected to demonstrate the following competencies including, but not limited to:

Bachelor's degree
1 years of Banking/ Operations/Finacial Services experience
Professional Demeanor: Ability to conduct oneself with patience, composure, and appropriate attitude
Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy the client’s requests
Problem Solving and Decision Making Skills: Use good research and problem solving skills; know where to go to resolve problems
Communication Skills: Communicate effectively, actively listen and follow-up with question
Must consistently demonstrate excellent verbal and written skills and exhibit a strong commitment to customer satisfaction and service ownership via observable call management behaviors

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_407129