RMA Coordinator

  • Location
    San Jose, California
  • Job type
    Contract/Temp to Hire
  • Category
    Warehouse - Material Handler

Adecco is assisting a local client in filling a long-term temporary position as an RMA Coordinator. In this positions the RMA Coordinator will process product returns and conduct product failure analysis. Ensure a high level of customer service is delivered to all customers, in accordance with the customer support RMA team objectives.
Handle the day to day RMA receiving activities
meet and exceed internal and external service level agreementss
maintain daily productivity/workflow reports
Assist customer service with RMA authorization processing as needed
work closely with internal departments such as operations, customer service/technical support, quality and engineering as required
Maintain, review and update process documentation on a regular basis
creating new documents as required

  • Apply with Adecco

Reference number US_EN_99_022212_11865746