Sales Entry Support

New
  • Location
    Austin, Texas
  • Job type
    Contract/Temporary
  • Category
    Creative & Marketing - Account Management


Adecco is currently assisting a local client in their search to fill an exciting Sales Order Entry Support role in Austin, TX! Apply now if you meet the qualifications listed below!

POSITION: Sales Order Entry Support
LOCATION: Austin, TX
HOURS: Full-time
DURATION: 1- year, with potential to extend or go permanent
PAY: $16.00/hr.

Job Summary:
This position is responsible for providing customer service support and related activities supporting our business customers. You must be able to communicate information accurately and provide daily management of post-sales issues and activities. This position interacts directly with our business teams and works cross-functionally with internal departments to ensure customer satisfaction throughout the order fulfillment and sales support cycle.
This position is responsible for all order management transactions, including all activities relating to management of the end-to-end order fulfillment process for both external and internally facing customers.

Support includes, but is not limited to, data entry, internal order status inquiries, problem solving, billing inquiries and resolution, returns and exchanges, contract management, backlog management, process documentation, and email support.

The role entails a high level of interdepartmental interaction within the company. Organizational skills and the ability to multi-task are essential. Previous customer service experience is a plus. If your skills include innovation, teamwork, communication, and an overall drive to contribute to the successes of the team while delighting the customer, then this role is a great fit for you.

Additional Requirements:

Flexibility with your schedule to meet the needs of the business is a must.
Fluent with SAP, Filemaker, and Excel with the ability to assemble reports on a daily, weekly, monthly, and quarterly basis.
Recognize pattern and root cause/sub-root cause analysis and provide feedback to management to improve processes that will enhance internal and external customer experience.
Adaptive and flexible to changing technologies, processes, and environments.

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at Natasa.jankovic@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_2_022862_401355