Sales Operations Associate

  • Location
    Englewood, Colorado
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Creative & Marketing

decco is currently assisting a local client in their search to fill an Sales Associate position in Englewood, CO! This is a long term opportunity for the right person. If you would like to pursue a great opportunity and enjoy working for a fast paced company, then Apply Now if you meet the qualifications listed below!


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Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales.

Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.

Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.

Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.


Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements.

Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues.

Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability.


Customers Service and Service Requests:

Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements.

Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system.

Obtains all related facts and makes the decision to accept or reject based on established guidelines.


Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims:

Maintain control of the open backlog of orders, service requests and RMA's from entry through billing.

From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax code discrepancies.

May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management.




Adecco provides one of the most comprehensive benefits packages in the industry to contract employees.



Candidates interested in this Opportunity should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Kristin Kaiser  at or chat with me at



This position is being recruited for by Adecco’s Service Delivery Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above, however your resume must be received via the “apply now” button included within to be considered.



The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.  


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_028082_11840083