Sales Support Specialist

  • Location
    Vienna , Virginia
  • Category
    Retail/Sales - Inside Sales
  • Job type
    Direct Hire

Sales Support Specialist $50,000.00 - $56,000.00

My client is an E-Financial player in the publishing world. HQ'd out of the Netherlands, this role would be located in Vienna VA and primarily focus in the Sales Support sector for a very small office in Vienna. The primary responsibilities include:-

The Sales and Customer Support Specialist, Americas is responsible for:

- Generating new leads and developing further sales opportunities with existing clients in the $2,500 and less category (this includes online, print eBook sales).
- When requested, assisting the Americas Sales Team in meeting the Americas regional sales targets by means of closing sales with customers of any revenue level.
- Liaising with the Americas Account Managers in order to streamline sales processes.
- Updating client user lists, addresses and contact information as needed.
- Liaising with Customer Support department (located in Amsterdam) in all Customer related matters.
- Assisting the Regional Account Manager on potential improvement opportunities in and co-implementation of Americas Sales departmental work process agreements.
- Assisting the Regional Account Manager on potential improvement opportunities in and co-implementation of inter-departmental (Sales, Customer Support, Finance and Marketing) work process agreements.
- All sales orders will be completed by Customer Support Department in Amsterdam.
- Liaising with the Finance department in relation to client payment questions and debt collection.


Bachelors Degree required
Minimum experience of 5 years in similar functions
Experience in Client or Customer Support in an office setting
Experience with Office (Outlook, Word, Excel and PowerPoint)
Experience with Oracle preferred, but training provided
Fluency or intermediate ability in another language is an added plus (Spanish, Portuguese or French preferred)
Pro-active and independent, yet a team player
Accurate and focused on working efficiently
Thrives on working in a small office environment

***Please send your resune to
***Include salary history please
***This location is NOT metro accessible.

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Reference number US_EN_2_027732_132953