Seafreight Import Coordinator


Monday-Friday, 8am-5pm

Do you thrive under pressure? Are you an expert at multitasking and have great customer service skills? Adecco is assisting a global transportation company in their search for an Sea-freight Import Coordinator at their Eagan location. Responsibilities include but are not limited to the coordination of Sea Import shipments such as, opening import files, production of internal documentation, updating import statuses, assisting and advising customers of Arrival, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume), dealing with e-mail queries from overseas offices as well as ensuring that excellent standard of data accuracy are maintained in a timely and efficient manner.

Your Tasks and Responsibilities:

  • Adhere to company policies and procedures and ensure that all work is carried out to preset service levels
  • Disciplined and professional attitude must be displayed at all times
  • All communications via telephone, e mail, Facsimile etc. are to be handled in a professional manner, as this reflects our company
  • Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible
  • Maximize profitability on all files handled and stay cost conscious at all times
  • Credit check all files according to company policy and escalate irregularities where appropriate
  • Ensure all filing, both physical and electronic, is done regularly, tidily and accurately
  • Clear desk policy must be adhered to at all times, without exception
  • All correspondence, relevant to a specific job file, must be kept in the job file at all times
  • All actions must be recorded on the job files
  • All accreditations i.e.: ISO9001(Quality), have to be adhered to at all times
  • To build close, strong relationships with our customers, overseas offices, agents, and service providers
  • To identify areas of our business which require improvements (i.e. operational processes, cost control, customer service, etc.) and work with your colleagues to resolve accordingly
  • Provide 1st class customer service as well as pay attention to detail at all times
  • Any other ad-hoc duties as required by your supervisor/manager

Your Skills and Experience:

  • Candidates should have 3 years freight forwarding experience, ideally in Sea Imports
  • Knowledge of in-house systems (CIEL, ACON, KNLogin) an advantage
  • Ability to work independently and as part of a team
  • To be prepared to learn all aspects of the team’s work with desire and ability to provide cover and assistance on a regular basis
  • Ability to work efficiently and accurately
  • Excellent communication skills
  • Customer focus with proactive attitude
  • Desire to progress within the team demonstrating the ability to take on more responsibility in time.

  • Apply with Adecco

Reference number US_EN_99_025255_372033