Senior Associate, Operations

  • Location
    Minneapolis , Minnesota
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a local client in their search to fill an exciting Senior Associate, Operations role in Minneapolis MN! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
Respond to, validate, and/or approve varied and complex customer service requests and inquires for all customer segments, including top customers, by applying knowledge and
following established practices and standards
Review, research, problem solve, and recommend resolutions for non-routine customer inquiries. Escalates to next level as needed
Mentor other team members and act as a resource for assigned area
Coordinate and assist with team and department projects
Participate in special assignments as required to meet business needs
Influence business results by providing proactive customer service, education and communication

EDUCATION: High school diploma or equivalent

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Cheri Rankin at cheri.rankin@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_392420