Senior Console Operator

Adecco is currently assisting a local client in their search to fill a Senior Console Operator role in Mahwah, NJ!  Apply now if you meet the qualifications listed below.


Responsibilities, Qualifications, & Details:                 


Job Duties:

  • Monitors the production environment for alerts
  • Provides Incident Support, including communications, trending and tracking
  • Documents incidents with appropriate level of detail in trouble ticketing system
  • Interacts with I.S. Teams and Infrastructure Vendors
  • Supports Troubleshooting and Analysis of production incidents
  • Administers and Supports Basic change control
  • Works under general supervision and selects from written instructions and established procedures to accomplish assigned tasks
  • Routine and regular contact with employees within and outside of work unit requiring explanation, discussion and interpretation
  • Customer oriented


Required Qualifications:

  • Bachelor’s in Computer Science or the equivalent preferred
  • Must be well organized and task oriented with effective written and verbal communications skills
  • Zone of Separation Environment (Z/OS)
  • Beginner Data Communications, DB2 Data Sharing, Tivoli
  • Intermediate Level Proficiency with Transmission Control Protocol/Internet Protocol (TCP/IP), Time Sharing Option (TSO), Multiple Virtual Storage (MVS)/ Job Control Language (JCL), Multiple Virtual Storage (MVS)/Virtual Telecommunications Access Method (VTAM)
  • Intermediate WebSphere
  • Intermediate Technical Knowledge of Hardware & Software
  • Intermediate/Advanced Microsoft Office (Word, Excel, Access and PowerPoint)



Pay Rate:  $25.00hr - $30.00hr DOE

Shift Start/End Time:  8am to 5pm Monday – Friday (rotates every 4 months between first and second shift - 0630 – 1515, 1430 – 2315)

Length of Assignment:  1 year


How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to


The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled





  • Apply with Adecco

Reference number US_EN_99_022862_479357