Senior Operations Data Analyst

Adecco is currently assisting our client, the World’s Largest Search Engine, in their search to find an Operations Data Analyst/Program Manager!

As an Operations Data Analyst/ Program Manager you will be responsible for analyzing operational performance, uncovering service quality gaps, and building advanced dashboards and reporting. You should have a strong desire to understand empirical facts and are a problem solve, a self-starter, and a diligent team player.

On this team, you will be a key analyst that supports our reporting and deep dives on root cause analyses. You will be tasked with completing a wide range of analyses by developing advanced queries, scripts, models and dashboards. You can strike a solid balance between technical skills, project management skills (Data analyst focused projects) with an attention to detail. You are comfortable working with large data sets and breaking down complex concepts to non-tech members of the organization. You understand the implications of the analyses and reports you build and take the initiative to clearly communicate back to key stakeholders. You are a problem solver, quick learner and someone who is self-directed and self-motivated. You also thrive in a fast-paced, often changing environment.

Required Qualifications:

· Bachelor’s degree in an analytical field (e.g. science, math, or engineering) 3-5+ years overall Data Analyst experience

· Extensive (3-5+ years) SQL experience (complex database query and scripting; familiar with complex functions) Spreadsheets (Sheets/Excel) and advanced knowledge of visualization tools (Tableau or others) creating dashboards.

· Excellent written and verbal communication

· Sound business judgment and ability to communicate technical concepts effectively

· Ability to translate queries and numbers into business insights

· Have a strong sense of ownership and a desire to develop new skills

· Problem solver by nature, a self-starter, and a diligent team player

· Comfortable with ambiguity.

· Ability to interact with a diverse set of internal stakeholders and navigate through ambiguity to solve operational challenges.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_025107_388127