Service Operations Administrator

Adecco is currently assisting a local client in their search to fill a Service Operations Administrator position. This is a temp to hire opportunity.

Responsibilities Include:

  • Review field service orders for accuracy of data including inventory, line codes, discounting, and description of work performed
  • Process field orders according to the company’s operational standards
  • Work with field service management and service operations management to resolve discrepancies
  • Provide service history and service order reports upon request from internal and external customers
  • Resolve billing discrepancies in conjunction with internal financial teams
  • Contact customers to obtain or relay account information
  • Monitor, maintain, and input data related to new installations and warranty dates into database
  • Projects and ad hoc reporting as assigned by service management

Requirements:

  • A minimum of 2 years’ experience in customer service, sales support, or an order-processing role
  • Associates Degree or an equivalent combination of education and experience
  • MUST have experience with an ERP system (ex. SAP, Oracle, etc.)
  • Proficient in Word and Excel; must be able to pick up new computer programs quickly (candidate will be required to take a Word and Excel assessment to be considered)
  • High attention to detail and excellent organizational skills
  • Positive, can-do attitude with ability to multi task
  • Ability to meet customer needs while working in a fast-paced environment

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Resumes can also be emailed to

Celeste.Grosinski@adeccona.com

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_99_020134_494227