Service Repair Support Representative 1st shift

Adecco is assisting a local client recruiting for a Customer Service Representative job in Oakdale, MN. 

 

Customer Service rep jobs require candidates to correspond with external and internal customers via various communications, and at times in person, concerning service inquiries in a manner that will maintain good customer relations. This position is in an office setting with a manufacturing environment. If you meet the qualifications listed below – Apply Now!

Responsibilities include but are not limited to:

  • Member of a call center group receiving calls and making outbound calls.
  • Processes return service authorizations (RMA) in response to incoming phone calls, faxes, and e-mails from customers.
  • Provides information, including repair status and billing information, in response to specific questions from customers.
  • Processes credit card billing.
  • May handle incoming low level technical questions regarding the operation and service of devices.
  • Contacts customers for estimate approval.
  • Completes service order documentation.
  • Processes Asset Management updates

 

Candidates must meet the following requirements to be considered:

  • Less than University Degree (Associate degree) or technical equivalent preferred
  • Accredited High School diploma or equivalent required, two-year degree preferred.
  • One-year customer support experience, preferred Call Center experience.
  • Previous technical skills and past medical device experience is preferred
  • Good interpersonal skills
  • Excellent organizational skills as well multi-tasking skills. Must be detail oriented.
  • Strong verbal communication skills.
  • Excellent data entry skills.
  • Computer proficiency in Microsoft Office Suite required.

 

What's in this for you?

  • Pay rates starting at $16.00 per hour, plus overtime as needed!
  • Weekly Pay – you receive a paycheck every week
  • Casual, Work Environment – dress casual and enjoy a casual, laid back atmosphere
  • Comprehensive benefits after 1 week – medical, dental, vision, options available
  • Generous Bonus Incentives offered for referrals!  For more information, ask a recruiter today!

 

Click on “Apply Now” to be considered for this Customer Service Rep job in Oakdale, MN.  You may also visit www.adeccousa.com to view other current opportunities.

  • Apply with Adecco

Reference number US_EN_99_023402_423296