Service Writer

We have an immediate opening for an experience Service writer. We are seeking a candidate who has experience in this area. Job Description for Service Writer / Service Advisor

• Greet vehicle owners as they arrive and ask them how they can be assisted
• Confer with customers to comprehend nature of the automotive issue and take notes
• Determine possible solutions for customers’ vehicle problems and layout work procedures mentally
• Do a manual “run through” of the vehicle in question and ask pertinent questions to understand problem details
• Act as a liaison between customers and repair technicians to determine vehicle problems
• Confer with technicians to understand the nature of the problem and relay information to customers
• Provide customers with estimated time of repair
• Check customers’ vehicles to determine the need for maintenance
• Research prices of parts and labor estimated required for each repair or maintenance task
• Calculate estimated repair and maintenance costs and inform customers of the estimate
• Compile final bill of repairs or maintenance work and calculate the estimated time of repairs or maintenance
• Engage in up-selling activities to endorse vehicle add-ons
• Enter details of repair or maintenance work into the company’s ordering system for record purposes
• Coordinate repairs and maintenance work on vehicles to ensure timely work
• Contact customers when their vehicles are ready to be picked up
• Hand over vehicles to customers and assist them in running the vehicle for checking purposes

If you have this experience please apply to this posting for immediate consideration! $14.00 - $15.00 based on experience.

  • Apply with Adecco

Reference number US_EN_99_020956_12020009