Services-Sales Coordinator II

  • Location
    San Francisco , California
  • Salary
    $ 35 - $ 43
  • Category
    Information Technology - Database Administrator
  • Job type
    Contract/Temporary

TOP 3-5 SKILLS:

1. Salesforce.com experience: admin work such as assigning accounts, opportunities, maintaining user records, mass changes, territory alignment

2. Communication: strong English, able to work with Director level sales leaders to communicate and work through territory / lead assignment

3. Excel: Ideally, the candidate is familiar with Excel, can run pivot tables and vlookups (can do light analytical work)

4. Bonus if the candidate has experience in sales engagement & territory rules, account ownership disputes and/or sales rep facing work Cloud Networking Group (Meraki) is looking for an energetic and motivated Sales Operations Analyst.

The Sales Operations team supports our fast-growing Meraki sales team through planning, strategy, operations improvements and leading the development and ongoing administration of our Salesforce instance and related applications. In this role you will advise and assist sales leaders in growth plans, territory analysis, dashboard creation, and operational effectiveness. You are a problem solver ready to dig into many different sales related tasks and projects. You have detailed working knowledge of Salesforce setup and administration, excellent communication skills, and understand how sales representatives will use the tools and processes you create. Experience in a start up environment will serve you well, as you will be required to take on a variety of tasks at a very fast pace.

Responsibilities:

1. Create and maintain Salesforce policies, procedures, and process documentation

2. Perform monthly revenue and account audits

3. Manage Salesforce user requests, system troubleshooting, and system escalations

4. Manage, build and improve existing processes for sales and business enablement globally

5. Partner with sales team to build territory models and strategy, process optimization, and quarterly/annual planning process

6. Develop and improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports

Desired Skills and Experience:

3+ years relevant experience in Sales Operations

Experience with technical aspects of Salesforce a plus

Solid understanding of sales and business processes

Strong quantitative, analytic, and problem solving skills

Excellent written and verbal communications, and comfortable making recommendations to sales leadership

Ability to prioritize tasks efficiently High degree of attention to detail

Energetic, personable, and comfortable working under tight deadlines

Demonstrated ability to build collaborative relationships with other departments

Bachelor's Degree with a technical or quantitative focus



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Reference number US_EN_99__11700052