Site experience manager

  • Location
    Fremont, California
  • Job type
    Direct Hire
  • Category
    Retail/Sales - Retail / Store


We are looking for an enthusiastic and results-oriented Site Experience Manager to drive onsite content experience in support of Brand and Merchandising strategies. This position reports directly to the Senior eCommerce Manager and works cross-functionally with the Merchandising, Creative, Digital Marketing and Production teams.

Responsibilities:
• Work closely with our Merchandising team to develop and plan the online content strategy
• Ensure robust and insightful content plans are in place for big product and campaign initiatives
• Write meaningful project briefs that provide clear, concise direction for cross-functional teams to execute that meet business requirements and best user flow to meet business objectives and results
• Collaborate with our Digital Marketing team to optimize content for SEO
• Analyze performance and monitor KPIs of site content, tracking all results daily, weekly and monthly and report your findings and recommendations to the business
• Work with the Legal team to create policies and guidelines around content creation
• Perform pre & post launch site audits to ensure accuracy of site content and user experience
• Participates in pre & post UAT process for all new site enhancements with eCommerce and cross functional teams
• Performs competitive analysis to come up with recommendations that improve customer experience and drive business growth
•Supports other eCommerce initiatives or projects, as assigne


Desired Qualifications:
• Bachelor’s degree or equivalent combination of education, training and/or experience
• 5+ years of experience in eCommerce in the apparel industry preferred
• Strong analytical skills a plus
• Excellent written and verbal communication skills
• Strong project management skills with proven track record of delivering high quality work under tight timelines
• Very detail oriented with ability to multi-task and maintain organization
• Work well independently and collaboratively with all levels of the organization
• Demonstrate ability to work well in a fast-moving environment and react quickly under pressure
• Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint.

  • Apply with Adecco

Reference number US_EN_2_027699_135857