Social Media Community Manager

  • Location
    Cincinnati, Ohio
  • Job type
    Contract/Temporary
  • Category
    Creative & Marketing - Advertising

Adecco is currently assisting a local client in their search to fill an exciting Social Media Creative Specialist! Apply now if you meet the qualifications listed below!


POSITION: Social Media Community Manager
LOCATION: Cincinnati, OH
DURATION: temp-to-hire

Position Summary:

The Social Media Community Manager works cross-functionally with the Customer Care team, the social media team, public affairs and store management teams, and the social moderation agency to manage the social media conversations taking place between the Company and its customers. The Social Media Community Manager ensures communications reflect the Company’s established Brand Voice and follow best practices for social media conversations. The Social Media Community Manager collaborates closely with the Social Media Analyst to ensure any emerging issues or controversies, or areas for opportunity at the merchandising level, are studied, reported upon and escalated as appropriate.
Essential Job Functions:

The ability to coordinate cross-functionally with internal and external teams, partners and agencies
Superior prioritization, workload balancing, assessment, time management and organizational skills
Ability to navigate and optimize workflow plans to ensure on-time and on-budget delivery of campaigns/assets
Schedule and facilitate meetings to ensure timely completion of all project milestones
Attention to detail

Minimum Position Qualifications:

5 years’ experience with brand social media, preferably including brand-to-customer interactions
Superior verbal and written communication skills
Knowledge of digital marketing/social media and branding best practices
In-depth understanding of all current and emerging social media platforms, including Facebook, Twitter, Pinterest, Instagram, YouTube, Tumblr and SnapChat
Strong interpersonal skills and ability to work with a variety of individual work styles

Desired Previous Job Experience:

Bachelor’s Degree in Marketing, Business or related area preferred
5 years’ experience in fast-paced environment, preferably on a brand’s digital, creative or public affairs team
2 years digital marketing/social media experience with large retailer, multi-brand company and/or agency
Experience communicating with customers using a brand’s social media handle



How to Apply: send your resume to viorelia.catan@adeccona.com

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_400998