Specialized Customer Service Technician

New
  • Location
    Fort Collins, Colorado
  • Job type
    Contract/Temp to Hire
  • Category
    Office, Clerical & Administrative - Clerical

Adecco is currently assisting a local client in their search to fill multiple Specialize Customer Service Technician positions in Fort Collins, CO! These are Temp to Hire opportunities. You will be assisting customers with varying levels of questions, inquiries, or requests. Previous call center experience is a plus but not required. Apply Now if you meet the qualifications listed below!
Responsibilities for this job include:
¿ Interact with customers via telephone to provide information
¿ Process transactions and reply to inquiries about products and services
¿ Use computer system to track, gather information, and/or troubleshoot customer issues
¿ Record customer interactions, details of inquiries, complaints, or comments, as well as actions are taken
¿ Achieve productivity standards and goals while maintaining the highest level of customer service
¿ Refer unresolved customer issues to designated department or supervisor for resolution

Experience: Qualifications:
¿ Must have a High School Diploma or GED
¿ 6 months previous customer service or call center experience
¿ Must be computer literate
¿ Proficient with Email and Microsoft Word
¿ Excellent verbal and written communication skills
¿ Ability to make good decisions and resolve issues in a clear and calm matter
¿ Must have driven and abilities for promotions
¿ Will to cross train into different fields
¿ Must be personable



Schedule; Monday through Sunday; 1st,2nd and 3rd shift.
Salary; 14.00 - 15.00
Apply Now if you are interested in this Specialized Customer Service Technician job in Fort Collins, CO. Equal Opportunity Employer Minorities/Women/Veterans/Disabled



  • Apply with Adecco

Reference number US_EN_99_025154_11932816