Sr. Business Analyst/Consultant (Credit Card Operations, Process, or Transformation)

  • Location
    Mount Laurel, New Jersey
  • Job type
  • Category
    Information Technology - Project Manager

Adecco is currently assisting a local client in their search to fill an exciting Sr. Business Analyst role! Apply now if you meet the qualifications listed below!

POSITION: Sr. Business Analyst/Consultant (Credit Card Operations, Process, or Transformation)
LOCATION: Mount Laurel, NJ
DURATION: 3 Months (Possibility for Extension)
HOURS: 8:30am - 5pm
PAY RATE: Negotiable

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**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only.**


Lead the transformational roadmap to enable delivery card operation model for the US.
Drive change in a large complex organization. Will be responsible for continuous improvement that requires design of new processes or operation model.
Leads a team of individual responsible aligning internal and external partners to deliver the operation model for the US card service and delivery
Manage the various vendor relationships that will impact card service and delivery
Serve has key stakeholder in working with internal partners on the US expansion of the service and delivery location
Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity.
Considers the impact of their decisions on the well-being of TD, its Customers and stakeholders.
Develops program governance and required reporting, monitors and controls for card services.
Keeps team informed of changing organizational strategies and priorities to be able to adjust the target operating model
Develops and maintains strong working relationships with business heads and partners and their direct reports across TD Bank.
Consolidates and communicates project status to stakeholders as per established governance model and ensures awareness of significant changes to the program status in a timely manner.
Identifies risks and develops mitigation plans, monitors and controls.


4 Year degree or equivalent experience required in an analytical field such as Business, Process Improvement, Mathematics, Statistics.
5 - 7 Years related experience required in one or more of the following areas: Operations, Process Improvement, Project management.
Ability to manage multiple complex priorities and competing agendas with out express authority over delivery teams.
Excellent communication, strategic planning, organizational and interpersonal skills, at all levels in the organization, including working effectively with Executives and Senior Management.
Analytical aptitude with an emphasis on investigative, methodical critical questioning and logical thinking, a data-driven decision maker.
Proficiency with Minitab statistical software (or equivalent), as well as with Excel, PowerPoint, Visio and MS Project.
Demonstrated leadership and project management skills.
Proven ability to see business processes through a customer lens.
Experience with various card service models
Change management capability.
Results/outcome-oriented and committed to delivering results within aggressive timelines.

Peoplesoft exp.

High school diploma or GED required.
2-4 years related experience required.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Elena Jarvis at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.
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Reference number US_EN_2_022862_400704