Sr On-Site Services Specialist

  • Location
    Madison , Wisconsin
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a partnering client in their search to fill a Sr On-Site Services Specialist role in Madison, WI! Apply now if you meet the qualifications listed below!

POSITION: Sr On-Site Services Specialist
LOCATION: Madison, WI
HOURS: 9:00am-6:00pm M - F
DURATION: 3 months temp to perm
PAY: $12.25/HR

Key Responsibilities:
Qualifications:


Excellent customer service skills.


Good PC skills.


Good organizational skills and ability to prioritize.


Mathematical and filing skills.


Ability to use office machines and technical equipment.

Responsibilities:
POSITION PROFILE:




Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software.


Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format.


Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.


Provides copier maintenance and/or repair of customer site equipment.


May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc.


May performs various building support functions related to meeting set ups and light maintenance.
Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.

JOB DUTIES AND RESPONSIBILITIES:




Runs high volume copy machines and performs binding and finishing work.


Operating high volume document imaging systems.


Operating document image handling software.


Operating MS Office and Email systems for opening, sending and retrieving files.


Opening, saving and transferring PC files based on established protocols.


Accessing document management systems via established protocols.


Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.


Maintains records for management reports and inventories of supplies needed.


Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.


Calculates charges for jobs performed and maintains some billing logs.


Responds to and coordinates all service calls required by customer.


May perform filing duties in conjunction with specific customer requests.


Delivers completed jobs to pre-determined customer locations within and outside of the site.


Maintains daily meter and service logs.


May travel between customer’s buildings.


Answers customer questions regarding status or feasibility of job requests.


Ensures upkeep of convenience copier areas by keeping neat and well stocked.


Performs duties related to the shipping of materials.


Performs duties related to the receiving of materials.


May perform meeting room and conference room set ups.


May perform building occupant moves within assigned facilities.


May perform re-lamping and light maintenance duties as assigned.


May perform occasional cleaning duties as needed.


May require periodic overtime on nights and weekends, including off-hour emergency response.


Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.


Uses all copier equipment, calculator, fax machine, postage meter and some PC.


Performs filing duties, which may include ‘purging’ and archiving old documents. Performs other duties as assigned.

***Applicants must be currently authorized to work in the United States on a full-time basis. This employer will not sponsor applicants with the following work visas: H1B, H2B, E3, TN1***

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

RECRUITER: Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:
Taj Rolin
Email: taj.rolin@adeccona.com (preferred)
Office: 470.219.6864

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_2_022862_398445