Statewide Dispatcher

  • Location
    Pflugerville, Texas
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Call Center & Customer Service - Customer Service

Adecco has an immediate need for a Statewide Dispatcher to support a sales and service division. This position is temp-to-hire for the right candidate and located in the Pflugerville area.

Monday – Friday 8am-5pm but company is offering some flexibility with hours. All candidates must have an updated resume and be prepared to interview ASAP.

• Advanced customer service skills.
• Ability to multi-task
• Organized
• Geographical knowledge of service area or map reading skills
• Knowledge of industry is recommended but not required
• Computer skills
• High school diploma or general education degree (GED)
• 3 years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience

• Take incoming customer calls, schedule and coordinate all service calls as calls are received for the State of Texas
• Manages and organizes customer service calls, create dispatch ticket for all service calls and dispatch Service Technicians
• Debrief Service Technicians after completion of each call.
• Works closely with Service Managers and Service Technicians to provide administrative tracking support
• Follow up on all pending and recommended work with customer utilizing the pending work log.
• Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals.

Works cohesively with all departments to help in supporting and promoting business solutions

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_027673_11818828