Structured Settlements Administrator

New


Adecco is currently assisting a local client in their search to fill an exciting Accounting Clerk role in Tampa, Fl! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
JOB DESCRIPTION:
Provides billing administration and solutions to group customers across all markets, products and customer billing arrangements. Responsible for the overall customer billing experience and delivering service excellence to standard group customers.
Key Responsibilities:
• Builds and maintains strong relationships with group customers and internal partners. Serves as key contact to call center on complex issues. Resolves and responds directly to group customer regarding billing inquiries and issues. May include other internal partners in resolution. Participates in escalation calls as billing expert with Customer, Broker, Sales and Service as situation warrants.
• Conducts proactive outreach to group customers regarding payment discrepancies, misdirected payments, cash received without backup, missing remits, missing payments and overpayments. Offers situation specific alternatives and solutions to assist customers.
• Educates customers on the billing and remittance processes and provides ongoing guidance and support to make billing administration easy for them.
• Performs functions critical to the accuracy of billing for assigned group customers including: daily review and analysis of error reports; suspense management; billing vs remit discrepancies; billing master schedule updates; final bill hold review and release; eligibility updates and identification of D&U.
• Completes group level reconciliations and payment history review. Makes decisions regarding refunds, write-offs and reinstatements.
Required Experience:
• Demonstrated customer service skills with the ability to communicate both verbally and in writing. Experience handling pressure situations with professionalism and tack.
• Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness.
• Bachelors Degree or related business experience.
Preferred Experience:
• Prior billing experience including reconciliations and payroll processing.
• Experience working directly with customers to resolve issues.
• Experience with insurance/financial systems.
• Advanced knowledge of Excel.
How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Your First & Last name; your phone number; & your email.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

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Reference number US_EN_2_022862_410908