Supply Chain Chargebacks Specialist

Adecco is currently assisting a local client in their search to fill a Supply Chain Contractor /Chargebacks Specialist position in Plano, TX. APPLY NOW if you are qualified with the requirements below!!

Start Date: 5/27/2019
Duration: 12/31/2019
Location: Plano, TX - (No relocation assistance, per diem or travel expenses can be offered)
Maximum Pay Rate: Up to $30.00 per hour / Adecco W2 (depending on experience)

Job Description:
The primary role of the eCommerce Supply Chain Contractor is to research, organize, and dispute chargebacks/shortpays within Our Client’s eCommerce. This work is specifically to assess chargebacks within vendor central, work with the Specialist, and reduce overall chargebacks by 30%. This person will be the singular point of contact to the Specialist for specific BU fines/fees.

The Contractor is tasked with continually assessing the ever-changing space of Amazon and chargebacks related to servicing this customer. This person must be able to work independently, organize large volumes of data, and succinctly summarize their findings to the Specialist with recommendations on next steps. He or she will also need to understand the need for a collaborative work environment between the BU teams, the central service teams, and sales.

• Weekly connect with Specialist to review chargeback themes, findings, and next steps
• Maintain YTD chargeback file and action plan tracker for the BU
• Work with BU team to pull necessary information (ECG files, non PLCI POD’s, invoices, sales catalogs, etc.)
• Singular contact for SC and Sales regarding BU chargebacks/fines/fees
• Partner with our client's eCommerce contact to understand upcoming changes to chargebacks
• Work with our client's eCommerce contact to root cause why disputes are not being accepted
• Thoroughly understand and be able to articulate Amazon chargeback policies
• Ad Hoc as Needed

Requires Bachelor’s Degree - Preferably in Supply Chain/ Engineering / Management Systems Etc.
Must have strong MS Office experience,
Excel Knowledge of Pivot Tables Functionality and Experience.
Excel Macro Building Experience.

**Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Melody Meyer at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include 401(k), and Insurance Benefit Plans.

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Reference number US_EN_2_022862_411362