Supply Order Administrator

Adecco is hiring!  We are currently searching for a strong customer service candidate with great oral and written skills.  This this is a temp to perm position, 1st shift, and is an asap order.   Following are the responsibilities:

  • Process incoming supply requests via telephone, fax, mail or email from contracted accounts in an effective and timely manner.
  • Maintain customer relationships and generate positive Toshiba experience.
  • Perform documentation, updates and corrections as required. This includes but is not limited to tracking or transit updates on previously placed orders.
  • Manage supply order requests versus actual machine usage. Mitigate/reconcile problems as they arise.
  • Collect meters from customer contacts on machines that are not reported in accordance with the established contract.
  • Perform account troubleshooting.
  • Respond to customer inquiries and problems regarding device consumption, damaged shipments or defective products.
  • Interface with appropriate staff to assist in problem resolution.
  • Generate reports as required and update database accordingly.
  • Stay current on new machines, products, and updates.
  • Perform other related duties as assigned.
  • Additional responsibilities as assigned.

Qualifications:

  • High school diploma /GED plus one year of experience in a combination of order processing and customer account maintenance/support.
  • Detailed oriented and a self-starter.
  • Demonstrated experience using sales systems preferred.
  • Must have strong communication skills (Verbal and written) with ability to present information on-on-one and small group situations to customers and team members.
  • Solid knowledge of Excel and Microsoft Word.
  • Ability to Work in fast paced environment with changing priorities.
If you qualify, apply now.

  • Apply with Adecco

Reference number US_EN_99_027446_476005