Support Service Specialist

Adecco is currently assisting a large client in their search for a Support Service Specialist


Apply now if you meet the qualifications listed below!



Responsibilities, Qualifications, & Details:

Job Title: Support Service Specialist

Location: Jacksonville, FL

Pay Rate:            $16.93/hr.

Duration: 3+ months – Starting 12/17/2018

Shift:                    9am-5pm (Mon - Fri)


This position handles day to day support of the LMA Servicing and Operations Team, supporting Financial Advisors and client associates, and Bankers in support of the Loan Management Account (LMA), a loan collateralized by Merrill Lynch securities accounts. LMAs have over $32 billion in outstanding loan balances. Primary function is to handle 50-70 phone call inquiries per day from Merrill Lynch branch offices, providing support related to account opening, LMA account eligibility, interest rates, loan applications and supplemental documents for retail/business/Trust applicants, consistent with internal/external compliance/regulatory requirements. 3-5 weeks advance training provided. The role involves direct interaction with Underwriting Team, internal management, and Finance, as well as LMA Business partners, and Global Risk Management. The Operations functions performed by the team involve ensuring all loan balance inflows and outflows are settled properly each day between MLPF&S and BANA through various settlement procedures, and that all LMA payouts are in compliance with Regulation W. Ability to perform in a high pressure, high service skill, and high risk environment is critical. Excellent growth opportunities.

***College degree highly preferred***



How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.


IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume.


If you have any questions surrounding the application process, please feel free to reach out to: Jenifer Robinson at


For other opportunities available at Adecco, please go to


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.


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