Support/Customer Service Specialist

  • Location
    Rochester , New York
  • Salary
    $ 12 - $ 15
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Direct Hire

Adecco is the largest staffing agency in the world, with more than 50 years of experience. Our team of recruiters is focused on helping you get in the door at some incredible companies. While you may have tried your hand going thru staffing agencies before, Adecco is different. We are here to help you find the opportunity best suited for you. Your success is our goal!

We are currently recruiting for advanced support/customer service specialists. In this role, you could expect to do the following:

- Answer inbound customer inquiries in a professional and courteous manner
- Provide accurate order entry for all orders received via phone, mail and electronically
- Provide quotes both verbally and formally
- Expedite product return requests for credit
- Log orders into Sales Force after order entry
- Facilitate order fulfillment from quote to delivery and follow up on all orders
- Multi-task in a fast-paced environment

Position Requirements:
- Proficiency with Microsoft Office
- Experience with QuickBooks
- High level accuracy with typing and data entry skills
- 3 – 5 years related in-office/clerical experience
- Strong verbal and written communication/customer service skills
- High School Diploma/GED

Please reply with current/updated resume for consideration.

  • Apply with Adecco

Reference number US_EN_1_025315_11730416