Tech Support

  • Location
    Austin, Texas
  • Job type
    Contract/Temporary
  • Category
    Information Technology - Help Desk / Technical Support

Adecco is currently assisting a local client in their search to fill a Tech Support opening in Austin, TX!

POSITION: Tech Support
LOCATION: Austin, TX
DURATION: 11 months + possible extensions
PAY: $15/hour
Hours: 8am-5pm Monday-Friday with possible weekends/overtime

Responsibilities


Working with personnel and IS&T in person, over the phone, and via email to assist with problem isolation and resolution, arranging repairs, using judgment to maintain the ordering system
Responsible for the deployment, troubleshooting, and ongoing maintenance of the order taking system and its attendant equipment
This position requires extensive knowledge of networking, client-server applications, web standards, and logging in order to diagnose issues
Technical Support personnel will also be responsible for the physical deployment of printers, iPads, and other equipment necessary for the operation of the ordering system
Some travel within the Austin Area will be required


Qualifications/Requirements


- Advanced understanding of macOS, iOS and networking technologies
- Experience troubleshooting client-server software and web applications
- Experience troubleshooting and diagnosing POS hardware, network hardware, and iOS hardware
- Experience creating, maintaining, diagnosing, and troubleshooting complex networks
- Excellent interaction skills and communication skills, both verbal and written
- Ability to lift 70 lbs
- Ability to work support requests in a fast-paced environment
- Ability to quickly deploy equipment in an onsite, production environment
- Advanced judgment, negotiation and structured problem solving methodologies
- Troubleshooting expertise and proven technical ability
- Strong time management and multitasking abilities
- Resourceful and flexible to job needs

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Amanda Shoemaker at amanda.shoemaker@adeccona.com

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_400342