Technical Service Specialist

  • Location
    Colchester, Vermont
  • Job type
    Contract/Temporary
  • Salary
    $ 18 - $ 20 / Hour
  • Category
    Information Technology - Hardware

Adecco is currently assisting a local client recruiting for several Technical Service Specialists. In this role you will be  specialized in the testing and turning up of routers, modems, ATAÂs, and other CPE at remote locations, supporting Network and VoIP installations. For instant consideration of this position as a Technical Service Specialist, Apply Now!

 

Responsibilities for this Technical Service Specialist:

  • Verifies service by testing circuits, equipment, and VoIP with technicians in the field.
  • Identifying, correcting or escalating problems.
  • This position will require extensive time on the phone speaking with Field Technicians, in a fast paced environment.
  • Experience with DSL, Cable, and 4G Network circuits, and troubleshooting.
  • Experience with VoIP installs and troubleshooting.
  • Experience with LAN/WAN communications and network hardware such as routers, modems, switches, ATAÂs, and IP phones.
  • Ability to provide direction and troubleshooting assistance to remote technicians that are in the field.

 

Qualifications for this Technical Service Specialist:

  •  Must have the ability to analyze, reason, and make decisions.
  •  Ability to be a team player and follow process and procedures.
  •  Verbal and written communication skills a must.
  •  System Data entry of information gathered. Use of system tools, internal and cloud / web based.


  • Apply with Adecco

Reference number US_EN_99_020950_11918936