Technical Support Scientist

A Technical Support Scientist job in Redwood City, CA is available through Adecco Medical and Science. You must have your PhD in a Biological field and 1-2 years of hands on experience with mammalian cell culture and CRISPR gene editing techniques. You will be responsible supporting both scientific and commercial organizations in the domain of CRISPR/ Genome Engineering.

A Technical Support Scientist job responsibilities include:

Own the technical and scientific success of our customer experience with CRISPR genome engineering products.
Assist with generating and maintaining online support content and resources.
Provide excellent scientific and customer support throughout the entire CRISPR experimental outline: pre-experiment, in experiment and post-experiment.
Provide timely support to CRISPR researchers through email, phone calls and on-site visits (when necessary).
Work collaboratively with sales, product, and commercial software teams to identify customer needs, product improvements or sales opportunities
Keep commercial teams informed on customer support metrics.
Maintain a good working knowledge of relevant CRISPR/Genome Engineering publications; keep up to date on the latest reports and research trends from the literature; attend relevant conferences.
Up to 20% national travel may be required to support the sales team in customer meetings.


QUALIFICATIONS:

PhD in a relevant biological field (e.g., Molecular/Cell Biology, Microbiology, Synthetic Biology)
1-2 years of hands on experience with mammalian cell culture and CRISPR gene editing techniques is required.
Strong technical knowledge around experimental design, execution, analysis, and troubleshooting portions of Genome Engineering/ CRISPR workflows.
Excellent communication, collaborative and networking skills- both toward other scientists/ customers and internal science, support and sales teams.
Ability to quickly learn and implement software tools for support management and metrics.
Entrepreneurial spirit and desire to work in fast paced, startup culture and team environment.
Ability to travel nationally up to 20% of the time.

If you are interested in this Technical Support Scientist job in Redwood City, CA then please click APPLY NOW. For other opportunities available at Adecco Medical and Science go to www.adeccousa.com. If you have questions about the position or would like more information please contact Kayla Hanscom at (858) 812-2600 or by email at Kayla.Hanscom@adeccona.com
Equal Opportunity Employer

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Reference number US_EN_2_108175_331525