Technical Support Scientist



Adecco Medical & Science is searching for a Technical Support Scientist in Redwood City, CA to join our clients manufacturing team in a non-laboratory role. The Technical Support Scientist is a position critical to supporting both the company's scientific and commercial organizations and our customer’s technical needs in the constantly evolving domain of CRISPR/Genome Engineering.


Responsibilities of the Technical Support Scientist Include:


Own the technical and scientific success of our customer experience with Synthego’s CRISPR genome engineering products.
Assist with generating and maintaining online support content and resources.
Provide excellent scientific and customer support throughout the entire CRISPR experimental outline: pre-experiment, in experiment and post-experiment.
Provide timely support to CRISPR researchers through email, phone calls and on-site visits (when necessary).
Work collaboratively with sales, product, and commercial software teams to identify customer needs, product improvements or sales opportunities
Keep commercial teams informed on customer support metrics.
Maintain a good working knowledge of relevant CRISPR/Genome Engineering publications; keep up to date on the latest reports and research trends from the literature; attend relevant conferences.


Qualifications:

PhD in a relevant biological field (e.g., Molecular/Cell Biology, Microbiology, Synthetic Biology).
1-2 years of hands on experience with mammalian cell culture and CRISPR gene editing techniques (required).
Strong technical knowledge around experimental design, execution, analysis, and troubleshooting portions of Genome Engineering/CRISPR workflows.
Excellent communication (verbal and written), collaborative and networking skills – both towards other scientists/customers and internal science, support and sales teams.


If you are interested in this Technical Support Scientist opportunity in Redwood City, CA, then please apply directly to this posting for immediate consideration. For further questions, please reach out to Stephanie Pack by email at stephanie.pack@adeccona.com.

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Reference number US_EN_2_108175_330974