Training Coordinator I - Learning Navigation Coordinator

  • Location
    Mountain View, California
  • Job type
  • Salary
  • Category
    Office, Clerical & Administrative

Training Coordinator - Learning Navigation Coordinator 


Project Overview: 
Coordination of onboarding training courses. 

Overall Responsibilities: 
Support team members with training coordination processes including scheduling classes, reserving conference rooms, and communicating with facilitators and participants. 
Coordinate a streamlined onboarding experience for all new members by communicating with managers, new hires, and transfers and enrolling participants in onboarding courses. 

Top 3 Daily Responsibilities: 
1.Arrange special requests and provide a high-touch experience appropriate to learner, facilitator, and stakeholder needs. 
2.Communicate professionally, tactfully and with the utmost diplomacy at all times. 
3.Monitor user metrics of the courses and make changes to improve learner experience. 

Required Skills: 
BA/BS degree in education, related field or equivalent practical experience. 
minimum 1 year experience in a coordinator related role 
Experience in improving and identifying issues in processes, suggesting user focused improvements 
Self-directed, detail-oriented problem solver with a strong desire to contribute to the organization's reputation and success 
Excellent written communication and project management skills 
Strong organizational skills and the ability to pay close attention to detail while handling/coordinating multiple, simultaneous projects under deadline pressure 
Exceptional attention to detail with a proven ability to consistently and positively contribute in a fast-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently 
Strong demonstrated interpersonal and communication skills, a customer-service orientation, and a welcoming, helpful attitude 

Nice to Have Skills/Not Required: 
Creative problem-solving skills, strong business acumen, an understanding of group and corporate dynamics. 
Knowledge of staffing/recruiting processes 
Demonstrated discretion and strong judgment, with the ability to interact comfortably and professionally with all levels of internal clients
Knowledge of/experience with spreadsheets.




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Reference number US_EN_99_100786_11865529