Training Specialist 2

  • Location
    Lansing , Michigan
  • Category
    Office, Clerical & Administrative - Administrative Assistant
  • Job type

Conduct training and development programs for employees. Skills include curriculum and training design.
Education/Experience: High School Degree and Bachelors degree in relevant field or equivalent experience/training required. 5-7 years related experience required. Skills and Competencies: Verbal and written communication skills, attention to detail, customer service and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique. Knowledge of media production, communication, and dissemination techniques and methods. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods. Previous experience with computer applications, such as Microsoft Word and PowerPoint. Major Job Duties and Responsibilities: Monitor, evaluate and record training activities and program effectiveness. Offer specific training programs to help workers maintain or improve job skills. Assess training needs through surveys, interviews with employees, focus groups or consultation with managers. Develop alternative training methods if expected improvements are not seen. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

Shift: 8-5

Microsoft Applications, Strong Communication Skills, Banking knowledge for Teller Training (process transactions on teller system) Branch Banking, Strong Interpersonal Skills, Effective Classroom Management including conflict resolution and strong rapport building with leadership teams.

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Reference number US_EN_2_022862_398888