User Experience Researcher

  • Location
    San Jose, California
  • Job type
  • Category
    Information Technology - Consulting

Adecco is currently assisting a local e-commerce premier client in their search to fill a Market User Experience Researcher position in San Jose CA 95125

Apply now if you meet the specific qualifications listed below! (Must be eligible to work for any employer in the U.S. without sponsorship. No corp to corp)

Questions about this job? You can chat with me Live at

Adecco W2 Contract: 4/2/2018 to 9/30/2018

Pay Rate: depends upon experience

Job Description:
Title: User Experience Researcher

As a User Experience Researcher, you will work collaboratively with our design, product and engineering teams. You will design and execute primary research to understand our customers’ needs and pain points.

Primary responsibilities:
Conduct multi-screen research to inform the definition and development of eBay Marketplace's products. Research spans from generative research to design, launch and measurement of product performance
Design, plan and conduct user research, employing methods such as: remote usability, field studies, competitive evaluations, usability studies, RITE studies, surveys, diary studies, and other relevant approaches
Provide insight and vision to the team based on understanding user needs and behaviors
Lead stakeholders in translation of research findings into actionable results, activating design thinking and concept making through facilitation
Build strong relationships with Designers, Product Managers, Marketing, Analytics and Engineers to deliver impact on our global products
Synthesize research findings from other data sources (including market research, site analytics and secondary research) into meaningful recommendations and actionable results

Knowledge of research methods and tools for conducting research across devices and markets
Knowledge of user-centered design principles, UX standards and fundamental user behaviors
Knowledge of a variety of quantitative and qualitative user research methods including remote studies, lab and field studies, competitive benchmarking, diary studies, heuristic evaluations, survey research, etc.
Experience with remote usability tools
Deep understanding of the nuances of different methods and how best to combine them to meet research objectives
Ability to develop creative approaches to researching complex user experience problems and convey ideas in a tangible form
Must be innovative and demonstrate an ability to “think out of the box?
Must be proactive, striving to deliver beyond what is asked for

3+ years experience in user research
Advanced Degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, Information Architecture or related field
Formal training (course work) in a variety of user experience research methods (such as lab and field research, survey design, statistical analysis)
Must be organized, able to act independently and able to switch rapidly between different projects in a fast-paced and exciting environment
Strong oral and written communication skills a must
Strong grasp of English language in order to communicate customer insights effectively
Commerce experience a plus

How to Apply: Click on “Apply Now” to be considered for this position or other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed below. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please reach out to: Chat with me Live at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k)and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_401776