• Location
    East Rutherford, New Jersey
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is seeking Full-time 2nd shift Usher Associates with excellent customer service skills for a major entertainment event in East Rutherford, NJ. This position is seasonal. The start date for this position is in March, after successful completion of Adecco’s hiring process.

As an Usher Associate, you will provide outstanding customer service and attention to our guests.

Screen and scan tickets
Direct patrons to their assigned seat
Clean theater/Big Top/bleacher area after each performance - inside and outside
Assist with any emergency situations
Handle complaints and/or difficult customers when needed
Perform front of house cues as required/directed
Assist any disabled patrons
Assist Head Usher during breaks and busy periods
Assist in other areas as needed and assigned by House Supervisor and Cirque du Soleil supervisors


Previous Customer Service experience
Physically able to stand for long periods of time and move around the site
Must be physically able to go up and downstairs constantly
Comfortable working in low light conditions
Professionally handle difficult situations that may arise with unsatisfied customers and suggest possible resolutions
Some experience with first aid and handling of large crowds
Ability to work with minimal direction
Must be punctual, reliable, and able to work in a team environment
Must be positive, honest, resourceful, polite, courteous, and presentable
Flexibility: variable working hours, late shifts, weekends
Available for the whole city duration
May be required to work or walk outside
Ability to handle the weather conditions (heat/cold/rain, etc)
Must be 18 years of age or older

Monday – No Shows
Tuesday – 6:00pm – 11:00pm
Wednesday – 6:00pm – 11:00pm
Thursday – 6:00pm – 11:00pm
Friday – 3:00pm – 11:00pm
Saturday – 3:00pm – 11:00pm
Sunday – 12:00pm – 8:00pm

To schedule your interview immediately please call or email.
Call - 631.844.7981
Email -

Once you reply, I will send you an email to confirm the date, time, and location of your interview.

  • Apply with Adecco

Reference number US_EN_2_011897_401321