VALUATION SERVICES SPECIALIST REPRESENTATIVE CLGXJP00009080

  • Location
    Irving, Texas
  • Job type
    Contract/Temp to Hire
  • Category
    Accounting & Finance - Loan / Mortgage

Adecco is currently assisting a local client in their search to fill VALUATION SERVICES SPECIALIST/REPRESENTATIVE in Irving, TX

Apply now if you meet the qualifications listed below!

 Job summary:

Description:

 

Job Description: Perform a host of customer servicing and valuation-related support activities, such as processing and assigning orders, receiving calls and requests from customers and clients; following up with internal staff appraisers and/or external panel appraisers, real estate agents/brokers or other agencies; assigning and tracking orders for valuation services and products; and trouble-shooting and resolving issues that may arise throughout the lifecycle of each order. Interface with customers, clients, and other internal and external constituencies, typically by telephone, letter, fax or email to handle queries/problems and support the processing of orders. Incumbents use computerized systems for tracking, information gathering, and/or troubleshooting. Primary Responsibilities: - Interfaces with internal and external customers to resolve customer service calls/queries/problems. - Verifies contacts and account information. - Examines customer problems and implements appropriate corrective action to respond to customer requests. - Escalates queries/requests for action as appropriate to Supervisor and/or Operations leadership for immediate action. - Maintains and creates logs, reports, records and files to document order activity and action items. - Investigates, analyzes, coordinates and tracks complex customer issues and problems. - May contact appraisers, brokers, clients, and/or internal groups to validate information and/or inquire further, requesting updates, as appropriate. - May interface with different departments/groups to coordinate resolution of issues. - Tracks orders as necessary. Education: HS Diploma/GED Required Experience and Skill Requirements: 12-24 months of mortgage industry related experience preferred. Typing 35-40 WPM required

 

If you have any questions surrounding the application process, please feel free to reach out to Yulia Le Good, Yulia.legood@adeccona.com, tel. 631-844-2804

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

 

 

 



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Reference number US_EN_99_028082_11857499