Video Customer Relations Specialist

  • Location
    Waltham, Massachusetts
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Office, Clerical & Administrative

Video Customer Service Specialist





Adecco is currently assisting a client in Waltham in their search for a Video Customer Service Specialist.  The Video Customer Service Specialist will be connecting with clients via email, phone, and face-to-face.


This position requires the specialist to have strong knowledge of a broad spectrum of video gear and experience in a fast-paced work environment. They must be able to use technical jargon to converse and troubleshoot issues with customers and make equipment recommendations.




  • Establishing and maintaining relationships with customers
  • Supplying quick response times (via email, phone calls, and in person)
  • Troubleshooting equipment problems, and handling general account issues
  • Recommending appropriate video gear based on the customer’s needs



Experience and Qualifications:


  • Bachelors or equivalent degree in Video/Film Production
  • Working knowledge of current video, audio, rigs, and lighting equipment carried by our client
  • Previous customer service experience 1-2 years
  • Team player


Schedule: 9:30 AM – 6:00 PM; Monday to Friday

Pay rate: $19/hour


If interested please apply to this posting or contact David Exe at (617) 951-2560


Adecco is an Equal Opportunity Employer


  • Apply with Adecco

Reference number US_EN_99_025234_11862155