(Virtual) Driver Manager

Work Schedule

7:00 am to 4:00 pm

Position Summary

Requires strategic planning and coordination taking with other team members to book shipments, coordinate and schedule in a manner consistent with company protocols to ensure efficiency of operations.

Requires knowledge of U.S. Department of Transportation regulations to ensure regulatory compliant solutions with the Federal Motor Carrier Safety Regulations (FMCSR's).

Requires telephone and computer competency to ensure timely communication and status updates.
Accountable for performance.

Essential Functions

Utilize discretion and judgment to schedule and coordinate customer shipments according to customer requests, specifications, or needs, using computer systems or telephones.
Utilizing discretion and judgment; accept shipment tenders that can be efficiently scheduled and routed within the fleets capacity constraints while ensuring both timely service and a regulatory compliant work schedule.
Monitor vehicles and schedules to ensure utilization of vehicles within a geographic region.
Record and maintain records of customer requests, services performed, accessorial charges, expenses and other dispatch information needed to ensure accurate customer billing.
Utilize discretion and judgment to strategically plan vehicles according to shipment schedules ensuring efficiency of operations within a geographic region.
Direct the activities related to customer service, scheduling and tracking of customer shipments within a defined geographic area.

Job Requirements


High School Graduate or General Education Degree (GED) and/or two to four years related experience.

Ability to communicate effectively with others
Ability to take care of the customers' needs while following company procedures
Ability to make critical decisions while following company procedures
Ability to work at a sustained pace and produce quality work
Processing the trait of being organized or following systematic method of performing a task
Ability to find a solution for or to deal proactively with work-related problems

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Reference number US_EN_2_022363_138243