Warehouse Associate

New

POSITION SUMMARY
Under direct supervision, prepares merchandise for customers by promptly filling and packaging orders for will call or shipping.

KEY RESULTS
Accurate and timely customer order filling
Materials bill of lading completion
Counter sales support
Customer service support
Facility cleanliness (with emphasis on assigned area)
Safety standards adherence

CORE PERFORMANCE FACTORS
Productivity
Quality of work
Reliability/dependability
Teamwork
Customer Service/Integrity

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.

1. Receives orders through supervisor from prepared and prioritized work tags.
2. Pulls orders from inventory, manually and/or utilizing forklift.
3. Prepares materials for delivery to and/or pick up by customers. Packs materials in boxes or on pallets (as appropriate), and labels accordingly.
4. Checks filled orders prior to delivery or pick up to ensure accuracy and timeliness of order.
5. Fills out a bill of lading for materials being delivered to customer.
6. Makes notation on invoice for materials pulled for customer pick up and places in file until customer signs it for their materials.
7. Waits on "Express Will Call Customers" to help ensure fast turnaround in processing their orders.
8. Assists counter sales when needed by entering orders into the system, and pulling and loading orders.
9. Maintains cleanliness of the overall facility to support safety standards, with an emphasis on the area assigned to the workgroup.
10. Looks up part numbers, quantities, product locations, and customer information on the computer, as appropriate.
11. Refills shelves and racks from overstock, as needed. Maintain a positive work atmosphere by acting and communicating in a cooperative manner with customers, co-workers and managers.

QUALIFICATIONS
Education and/or Experience
Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A high school diploma (or equivalent) is preferred. Warehouse, plumbing, and/or forklift experience is also desirable, but not required.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled  

 

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Reference number US_EN_99_020012_477741