Work Order Process Representative

Adecco is seeking Work Order Process Representatives for a major energy company in Minneapolis, Minnesota. Experience or interest with geographic information systems (GIS) is a plus.


Performs work order creation and completion activities in the ESD module of SAP to ensure the accuracy of records used to construct, maintain and operate the company’s gas delivery system; analyzes and corrects errors produced in the ESD module of SAP; executes activities related to the Accounts Receivable Other (ARO) process and other related administrative and clerical duties as assigned. 


Preferred minimum of two (2) years of experience in one or more of the following areas: natural gas operations, SAP, support function, or at least two years of relevant work experience.

Candidate’s with a degree related to Natural Science may be substituted for experience

Experience with geographic information systems (GIS) is a plus

Essential Duties / Responsibilities:

  • Inputs construction and maintenance information into SAP and/or Mobile Data, initiates customer billing, creates follow-up orders, updates order information, and communicates order information to field operations to ensure the accuracy and integrity of company records. 
  • Receives, analyzes, interprets, calculates, verifies the accuracy and completeness of ESD work orders, customer invoicing and other related documentation. 
  • Completes ESD orders in SAP and/or Mobile Data to ensure accuracy and integrity of materials management.
  • Reviews work orders and time charges in SAP for accuracy, DOT compliance and completeness.
  • Contacts customers to obtain pertinent information to support the work order process or information inquiry.
  • Maintains current knowledge of department and company information regarding pricing and other general knowledge. 
  • Handles routine aspects of the Accounts Receivable Other (ARO) process as it relates to non-commodity charges.
  • Assigns work orders to vendors and approves/pays contractor invoices while collaborating with Contract Services.
  • Maintains the archival recordkeeping process and partners with other work groups, such as SAP, FileNet, Mobile Data and GIS to ensure that records are maintained to document the gas delivery system and to comply with federal, state and other regulatory bodies


Requires a high school education or the equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division and calculation of fractions and/or percentages), grammar, spelling and punctuation.

  • Apply with Adecco

Reference number US_EN_99_020809_1209548